Our registration and document guide walks you through the entire process.
As long as you have a vehicle and the required documents, you can quickly take orders and start earning!
The Basics: Tech & Vehicle
Before you upload documents, make sure you have the tools for the job:
| Your Tech |
You need a smartphone running Android 6.0+ or iOS 14+ with a reliable GPS and mobile data connection to receive orders. |
| Your Vehicle |
It must be road-legal. |
Document Submission Guidelines
As part of the registration process, you will need to provide several documents.
Please ensure all uploads are clear, all 4 corners of the document are visible and uncropped, and free of reflection.
| Category |
Requirement Details |
|
| Identity Verification |
|
|
| ❌ Incorrect Do not submit a blurry picture that cannot be read: |
✅ Correct Ensure your ID is clear and legible: UK Passport Example Below Irish passport Example below
Sharecode Source: google images
|
|
| Driver's License |
Not required to Upload Drivers Licence if you are using one of the following vehicles:
|
|
| ❌ Incorrect Do not crop the document or any information: Blurry
Cropped and missing 4 corners
Source: Google images
|
✅ Correct Front of Drivers Licence
Back of Drivers Licence
Source: Google images
|
|
| Profile Picture
|
A clear portrait to identify you with customers. face fully in frame, looking at the camera. | |
|
❌ Incorrect Do not submit a blurry picture, no shadow, no headwear and no glasses: Source: Google Images
|
✅ Correct Religious headwear is allowed Source: Google Images
|
|
| National Insurance Number |
Should be a HMRC Tax Letter, a P45/P60 form, or a digital screenshot of their Personal Tax Account via the official HMRC app
|
|
| Disclosure and Barring Services (DBS) |
Time Frame: The DBS Certificate cannot be older than 6 months from the day of onboarding.
Website for completing a DBS check (Apply for DBS)
Source: Google Images
If you have done the DBS via the government website, you can request a sharecode and provide that to Lalamove
|
|
| Insurance Certificate | Not required for the following vehicles: - Bicycle - E-Bike |
|
|
❌ Incorrect
Source: Google Images
|
✅ Correct The limitations DO Cover food and goods deliveries: Source: Google Images
|
|