Our registration and document guide walks you through the entire process.
As long as you have a vehicle and the required documents, you can quickly take orders and start earning!
The Basics: Tech & Vehicle
Before you upload documents, make sure you have the tools for the job:
| Your Tech |
You need a smartphone running Android 6.0+ or iOS 14+ with a reliable GPS and mobile data connection to receive orders. |
| Your Vehicle |
It must be road-legal. |
Document Submission Guidelines
As part of the registration process, you will need to provide several documents.
Please ensure all uploads are clear, all 4 corners of the document are visible and uncropped, and free of reflection.
| Category | Requirement Details | |
| Identity Verification |
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❌ Incorrect Do not submit a blurry picture that cannot be read:
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✅ Correct Ensure your ID is clear and legible: UK Passport Example Below Irish Passport Example below Sharecode Source: google images
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| Driver's License |
Not required to Upload Drivers Licence if you are using one of the following vehicles:
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| ❌ Incorrect Do not submit a blurry picture that cannot be read: Blurry
Cropped and missing 4 corners
Source: Google images
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✅ Correct Front of Drivers Licence
Back of Drivers Licence
Source: Google images
Accepted for Motorbike drivers on less 125CC and lower Mopeds
Source: Google images |
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| CBT (Compulsary Basic Training) Certificate | Not required to upload CBT if you are using one of the following vehicles:
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❌ Incorrect Do not submit a blurry picture that cannot be read: All information required and MUST be stamped by the Training Body |
✅ Correct Ensure your ID is clear, legible and all 4 corners are visible:
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| Profile Picture
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A clear portrait to identify you with customers. face fully in frame, looking at the camera. | |
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❌ Incorrect Do not submit a blurry picture, no shadow, no headwear and no glasses: Source: Google Images
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✅ Correct Religious headwear is allowed Source: Google Images
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| National Insurance Number |
Should be a HMRC Tax Letter, a P45/P60 form, or a digital screenshot of their Personal Tax Account via the official HMRC app
Source: Google Images |
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| Disclosure and Barring Services (DBS)(Optional) |
Time Frame: The DBS Certificate cannot be older than 6 months from the day of onboarding.
Website for completing a DBS check (Apply for DBS)
Source: Google Images
If you have done the DBS via the government website, you can request a sharecode
and provide that to Lalamove
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| Insurance Certificate |
Not required for the following vehicles: - Bicycle - E-Bike |
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❌ Incorrect The limitations DO NOT allow food or package deliveries Source: Google Images
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✅ Correct The limitations DO Cover food and goods deliveries: Source: Google Images
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| Company Registration Certificate |
Only required for Driver Partners that have a Private Limited Company |
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| VAT Certificate |
Only required for Driver Partners If VAT-taxable turnover exceeds £90,000 in any rolling 12-month period Certificate of Registration for VAT |
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| Insurance Doc (Permission Ltr) |
Additional Supporting Document (Permission letter) allowing you to use the Registered Vehicle which is insured under a company name or fleet name MUST HAVE:
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