Guide for Delivery Partners: How to Submit Documents | UK

featured image

Our registration and document guide walks you through the entire process. 

Register today as a Lalamove Delivery Partner! 

As long as you have a vehicle and the required documents, you can quickly take orders and start earning!

The Basics: Tech & Vehicle

Before you upload documents, make sure you have the tools for the job:

Your Tech

You need a smartphone running Android 6.0+ or iOS 14+ with a reliable GPS and mobile data connection to receive orders.

Your Vehicle
It must be road-legal.


Document Submission Guidelines

As part of the registration process, you will need to provide several documents. 
Please ensure all uploads are clear, all 4 corners of the document are visible and uncropped, and free of reflection.

 

Category Requirement Details
Identity Verification

  • UK/Irish Citizens: Valid Passport
  • Non UK/Irish Citizen: Valid Share code obtained from Government website (https://www.gov.uk/prove-right-to-work/get-a-share-code-online)

❌ Incorrect

Do not submit a blurry picture that cannot be read:

British passport Blurry


 

✅ Correct

Ensure your ID is clear and legible:

UK Passport Example Below

British passport_updated

Irish Passport Example below

Irish Passport_Updated

Sharecode

RTW Sharecode_Updated
Source: google images
Driver's License
Not required to Upload Drivers Licence if you are using one of the following vehicles:
  • Bicycle
  • E-Bike
❌ Incorrect
Do not submit a blurry picture that cannot be read:
Blurry
UK DL Front Blurry
Cropped and missing 4 corners
UK DL Front Cut off
Source: Google images

✅ Correct 
Front of Drivers Licence
UK DL Front
Back of Drivers Licence
UK DL Back
Source: Google images
 
Accepted for Motorbike drivers on less 125CC and lower Mopeds
New driver license photo 1

New driver license photo 2

Source: Google images

CBT (Compulsary Basic Training) Certificate Not required to upload CBT if you are using one of the following vehicles:
  • Bicycle
  • E-Bike

❌ Incorrect

Do not submit a blurry picture that cannot be read:

CBT (Compulsary Basic Training) Certificate_Incorrect

All information required and MUST be stamped by the Training Body

✅ Correct

Ensure your ID is clear, legible and all 4 corners are visible:

CBT (Compulsary Basic Training) Certificate_Correct

 

Profile Picture

 

A clear portrait to identify you with customers. face fully in frame, looking at the camera.

 ❌ Incorrect

Do not submit a blurry picture, no shadow, no headwear and no glasses: 

Profile photo Reject

Source: Google Images

 ✅ Correct

Religious headwear is allowed

Profile photo Correct

Source: Google Images
National Insurance Number 
Should be a HMRC Tax Letter, a P45/P60 form, or a digital screenshot of their Personal Tax Account via the official HMRC app
 
NI Insurance Number_Updated2

Source: Google Images

  Disclosure and
  Barring Services
 (DBS)(Optional)
Time Frame: The DBS Certificate cannot be older than 6 months from the day of onboarding.
Website for completing a DBS check (Apply for DBS)
DBS Cert
Source: Google Images
If you have done the DBS via the government website, you can request a sharecode
and provide that to Lalamove
Insurance
Certificate
Not required for the following vehicles:
- Bicycle
- E-Bike

❌ Incorrect

The limitations DO NOT allow food or package deliveries

Haven Insurance (Limitations not covered)
Source: Google Images 

✅ Correct

The limitations DO Cover food and goods deliveries:

Insurance Limitations Covers Goods_Updated
Source: Google Images
 Company Registration
 Certificate

 Only required for Driver Partners that have a Private Limited Company

Company Registration Certificate

 VAT Certificate

 Only required for Driver Partners If VAT-taxable turnover exceeds £90,000 in any rolling 12-month period Certificate of Registration for VAT

VAT Certificate

 Insurance Doc (Permission Ltr)

Additional Supporting Document (Permission letter) allowing you to use the Registered Vehicle which is insured under a company name or fleet name

 MUST HAVE:

  1. Company Headed Paper or Company Log
  2. Full address of Company
  3. Signed by Company
  4. Driver Full name
  5. Driver Full Address
  6. Driving Licence Number
  7. Make, Model and Registration of Vehicle
  8. Start Date and End Date

Insurance Doc (Permission Ltr)

Read more

Ready to go?

Download our app now to get your deliveries going places.